Providing unclear privacy checkbox instructions, and ignoring users’ responses.4. Losing track of internal desktop and server machines that can be used against you.5. Not keeping databases and address lists up to date.6.

Jens Meiert has posted a “Small selection of web design, usability, and accessibility related results of research, most of them derived from Human Factors International (newsletter). Fortunately, some of them are relatively popular, while others will surely enrich your professional self-conception…”Read them and improve your site.

A job that small shop web designers have to do that isn’t talked about much is creating documentation. Sometimes we have to do so to support our clients in using the features we set up for them. Sometimes we have to document problems when submitting a tech support help ticket.

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