A web designer has an obligation to build the best possible site for a client. That’s so obvious that it’s almost a tautology. What happens when the client wants something that a designer thinks is a bad idea? Mostly when non-designers want to over-ride conventions it is just from ignorance. Then again, you’re right that [...]

Chris Anderson, Wired Editor, and author of The Long Tail: Why the Future of Business is Selling Less of More was interviewed on NPR today. He gave industry statistics for what we’ve suspected, that the web sales of non-hit merchandise is big business. Why else wouldiTunes Music Store feature 3 million songs? Even counting oldies, [...]

When is good advice bad? No, this is not a trick question. It arises from three conversations I’ve had in the last week with clients, all of whom have gotten good advice from others. All three had similar questions about how to generate either direct income or business from their blogs. The advice they had [...]